iCare

Our Values

Home / Our Values

Our Values

Home / Our Values

Who We Are

About iCare NQ

Here at iCare NQ we are a team of caring and compassionate professionals who are dedicated to serving our local community. Our aim is to provide high quality disability and mental health services for our NDIS participants to promote their independence, choice and control. We place great emphasis on empowering our participants with life skills for them to live the life they want.

We care about our participants and value our staff. We strive to ensure our staff are trained to the highest standard so that we achieve the best outcome for our participants. The key factors that make us standout as a high quality services provider are embedded in our key values which align with the national standards for disability services in Australia and the trust in our professional reputation and reliability.

iCare NQ strives to offer excellent and high quality person-centred disability support to all our participants promoting their independence, choice and control. We are compliant with all relevant national standards and we strive to exceed the NDIS Practice Standards by upholding our key values and professional standards. We love what we do!

iCare NQ is built on five key pillars that are embedded in all aspects of our service delivery – Compassion, Equality, Dignity and Respect, integrity and innovative.

Our Mission

Our mission is to improve the lives of people living with disabilities and mental illness by providing a person-centred support that promotes independence, choice and control.

Our Vision

To be the preferred provider of high quality services for our participants.

Our Values

Why Choose Us?

  • Compassion

We love our work, we do it with compassion by supporting all our participants to make choices and work towards their goals.

  • Equality

We are inclusive in our approach and value individual participation by giving quality support to all our participants.

  • Dignity & Respect

We value individuals’ rights and treat all our participants with dignity and respect.

  • Compassion

We love our work, we do it with compassion by supporting all our participants to make choices and work towards their goals.

  • Equality

We are inclusive in our approach and value individual participation by giving quality support to all our participants.

  • Dignity & Respect

We value individuals’ rights and treat all our participants with dignity and respect.

  • Innovation

We strive to keep on improving the quality of our services.

 
  • Integrity

We strive to make sure that we maintain a high degree of accountability and honesty with our participants, families, carers, staff and other stakeholders.

  • Accountability

We strive to ensure and maintain high degree of accountability and honesty.

  • Innovation

We strive to keep on improving the quality of our services.

 
  • Integrity

We strive to make sure that we maintain a high degree of accountability and honesty with our participants, families, carers, staff and other stakeholders.

  • Accountability

We strive to ensure and maintain high degree of accountability and honesty.

Quality Care Is Our Priority

Contact our office today and speak to one of our friendly staff members regarding your plan or support.

Quality Care Is Our Priority

Contact our office today and speak to one of our friendly staff members regarding your plan or support.

Quality Care Is Our Priority

Contact our office today and speak to one of our friendly staff members regarding your plan or support.

Our Services

We understand having your own place to stay brings security and comfort to you and your family. At iCare NQ we don’t just provide…

We understand the importance of having a great social life and being part of the community you live in. At iCare NQ we work wit…

We have a team of experienced Support Coordinators who will work with you to explore what options are available for you and rec…

At iCare NQ we place great emphasis on empowering our participants with life skills for them to live the life they want. We provide…

Spastic young man with infantile cerebral palsy caused by complications at birth using a patient lift to hoist himself out of a healthcare bed for transfer to a multifunctional wheelchair.

We are a team of caring and compassionate professionals who are dedicated to providing high quality personal care services with…

Mental Health Services

In July 2020 the NDIS introduced psychosocial recovery coaches (recovery coaches) to support participants with psychosocial dis…